United States
United Kingdom
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Pro Bike Tool® is proud of the superior quality of our products, which are built to last. We ensure all our products are tested with quality control procedures set in place, specifically for each product.
Pro Bike Tool is pleased to offer a lifetime warranty against manufacturer defects.
If your product has a manufacturing defect in materials or workmanship, we will repair or replace it, without charge. For a product that is no longer in production or in stock, and cannot be repaired, a replacement with a comparable Pro Bike Tool product or a full refund will be offered instead.
For warranty evaluation, please fill out the Lifetime Warranty Claim Form. Please include a complete image of the product to help us identify the product. In your Warranty Claim Description, tell us how the product failed to perform and refer to the product/ID order number.
Please read the entire warranty policy prior to contacting Pro Bike Tool to be sure that your claim falls within the warranty criteria.
Issues not covered under warranty:
- Normal wear and tear
- Improper installation
- Damage or failure due to heat, accident, misuse, abuse or neglect.
The warranty is void in its entirety by any modification or dismantling of the warranted product.
This warranty extends from the date of purchase, applies to the original owner and is not transferable.
Pro Bike Tool takes no responsibility for any consequential, coincidental or incidental damages. Pro Bike Tool shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of a Pro Bike Tool product or its use by the owner.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state, or jurisdiction to jurisdiction.
If you have any questions about our warranty, how to make a claim or about your product – please contact us at support@probiketool.com. We take pride in responding within 24 hours.
Pro Bike Tool® is a trading brand of Blue Skies Solutions Limited and as such any warranty claims are with Blue Skies Solutions Limited. Pro Bike Tool® is a registered trademark (USPTO) of Blue Skies Solutions Ltd.